ISO 9001:2015 Certificate
Quality Management System for software solutions design, development and maintenance activities
Certifying our internal processes according to the ISO 9001 standard was an important strategic decision for us to improve the quality of our services and the satisfaction of our clients. At the same time, we wanted to avoid compromising our way of working by prioritizing our culture and process agility.
For this reason, we decided to certify our existing processes by accurately tracking our internal activities and maintaining the use of the software tools we already use in our company, such as Pipedrive CRM for the sales process, Avaza for task and project management, and Google Drive for contract document management as well as project technical documents. In this way, we demonstrated our ability to adapt to market needs without sacrificing flexibility and innovation.
ISO 9001 certification was not a constraint for us, but rather an opportunity for continuous improvement. This approach demonstrates our commitment to quality and tailor-made solutions, which are fundamental values for satisfying the needs of our clients. Additionally, ISO 9001 certification can improve the company's image and increase the confidence of our clients.
In conclusion, we adopted ISO 9001 certification to improve our company and processes in an innovative and targeted manner. Our decision to prioritize our culture and process agility demonstrates our ability to adapt to market changes without compromising the quality of our services.
The certification was issued by IMQ, one of Italy's leading certification bodies and a member of the CISQ Federation and IQNET Association (The International Certification Network).